NegosyoKlaro · by EM Labs
Terms of Use
These terms cover your use of the NegosyoKlaro mobile app, published by EM Labs. By using the app you agree to them. If you do not agree, please do not use the app. They are written to be read, not to be impressive — if anything here is unclear, ask us before relying on it.
1. What NegosyoKlaro is
NegosyoKlaro is a point-of-sale, inventory and bookkeeping tool for small Philippine businesses. It records the sales, stock, utang and cash movements you enter, and calculates summaries and reports from them. It is a recording and calculation tool for your own use.
2. Your records are yours, and they are your responsibility
You own everything you enter. You are responsible for what you record and for its accuracy — including prices, costs, stock counts, and any information you record about your customers, such as names and utang balances. If you record other people's information, you are responsible for handling it fairly and lawfully.
3. The app does not give accounting, tax or legal advice
Profit figures, cost estimates, margins, reorder hints, price history and every other calculated number in the app are informational estimates derived from what you entered. They are not bookkeeping, accounting, audit, tax or legal advice, and they are not prepared to any accounting standard. Do not file a return, settle a dispute, or make a financial commitment on the strength of a number in this app without checking it yourself or with a qualified professional.
4. Your data lives on your phone
NegosyoKlaro is local-first: your business records are stored in the app on your device. NegosyoKlaro Pro includes an optional Cloud Backup: when you tap Back Up Now, a copy of your store records is stored in our cloud so you can restore it onto a new or reset phone. Cloud Backup does not include product photos, and a restore works only onto a phone that has no store records yet — it keeps one current backup per store, made from one phone at a time, and it is not a sync service.
If you do not use Cloud Backup, a lost, stolen, broken, reset or wiped phone can mean lost records, and we will not be able to recover them for you. Deleting the app deletes the records on that phone. Keeping your phone's own backup switched on remains a good safeguard, and we recommend it. The privacy policy explains exactly what is stored where, including what Cloud Backup copies and how long it may be kept.
5. Subscriptions, billing and cancellation
NegosyoKlaro is free to use for selling, inventory, utang and the everyday reports. Some features are part of a paid plan, NegosyoKlaro Pro.
- Pro is sold as an auto-renewing subscription through the app store you installed from — Apple's App Store on iPhone, Google Play on Android. Prices are shown in the app before you buy, in your store region's currency
- Payment is charged to your Apple ID or your Google Play account at confirmation of purchase. That store processes the payment; we never receive your card details
- Subscriptions renew automatically unless you cancel at least 24 hours before the current period ends, and the store charges the renewal within 24 hours of the end of the period
- You manage and cancel with the store, not in the app. On iPhone: Settings → your name → Subscriptions. On Android: Google Play Store → your profile icon → Payments & subscriptions → Subscriptions. We cannot cancel or refund on your behalf
- Refunds are handled by whichever store you bought through, under its own policies — Apple through its “Report a Problem” page, Google through Google Play
- Restore purchases re-links a subscription you already bought. It requires signing in to the verified account the subscription belongs to, so that a subscription is never moved to the wrong person. It restores your subscription only — it does not restore your business records. Those come back with Cloud Restore (Pro), if you made a Cloud Backup, or with your phone's own backup
- If a plan's features change materially, we will say so before the change reaches you
6. Smart Resibo is assistive, not authoritative
Smart Resibo reads a photo of a supplier receipt and proposes a stock purchase for you to check. It uses automated text extraction, and automated reading of a photographed receipt is not perfectly accurate — creases, glare, faded thermal print, handwriting and unusual layouts all affect it.
Everything it produces is a draft you must review and confirm. Nothing is written to your records until you approve it. You are responsible for checking the items, quantities and prices before saving, and the saved result is your record, not ours. Scan allowances depend on your plan, and the feature needs an internet connection.
7. Acceptable use
Please do not:
- Use the app for anything unlawful, or to record unlawful activity
- Try to break, overload, probe or reverse-engineer the app or our servers, or work around its security or plan limits
- Use another person's account, or share access in a way that misrepresents who is using it
- Abuse trials, referral codes or one-time benefits — for example by creating accounts to claim a one-time benefit more than once
- Resell or redistribute the app or a paid plan without our agreement
If an account is used this way we may suspend or close it, and may keep the limited records needed to enforce that, as described in the privacy policy.
8. Intellectual property
The app itself — its software, design, name and branding — belongs to EM Labs. These terms let you use it; they do not transfer ownership of it to you. Your business data remains entirely yours: we claim no ownership of, and no licence to exploit, the records you enter.
9. Availability and changes
Because NegosyoKlaro works on-device, day-to-day selling keeps working without an internet connection. Features that need our servers — signing in, subscription checks, Cloud Backup and Restore, and Smart Resibo — depend on connectivity and on services we do not control, and can be unavailable at times.
We do not promise uninterrupted or error-free service, and we offer no uptime guarantee. We may add, change or withdraw features, and may update these terms. If a change materially affects you, we will update this page and its effective date. Continuing to use the app after that means you accept the updated terms.
10. Ending your account
You can delete your account at any time from Settings → Delete account in the app. It is permanent, it wipes the business records in the app on that phone, deletes your Cloud Backup if you made one, and we cannot recover them afterwards. If you no longer have the app installed, you can ask us to delete it instead — that page explains what we need and how we confirm the request comes from the account owner.
A limited set of records is deliberately kept afterwards for billing, partner accounting and anti-abuse purposes; the privacy policy lists them and explains why. We do not promise that every historical record about an account is erased.
Deleting your account does not cancel a paid subscription — cancel that with the store you bought through, as described in section 5, or it will keep billing you. We may close an account that breaches section 7.
11. Disclaimers and limits
The app is provided “as is”, without warranties of any kind beyond those that cannot be excluded by law. We do not warrant that it will be uninterrupted, error-free, or that any figure it calculates is fit for a particular purpose.
To the fullest extent permitted by law, EM Labs is not liable for indirect, incidental or consequential loss, or for lost profits, lost sales, lost business records or lost data — including records lost with a device, since the app is local-first and backups — your phone's own, or the optional Cloud Backup you choose to make — are under your control. Where liability cannot be excluded, it is limited to the amount you paid us for NegosyoKlaro in the twelve months before the claim.
Nothing here removes rights you have under consumer law that cannot be waived, and nothing here limits liability for fraud.
12. About us, and how to get in touch
NegosyoKlaro is published by EM Labs. Questions about these terms, or about anything in the app, go to support@emlabscorp.com.
These terms are between you and EM Labs. Neither Apple nor Google is a party to them, and neither is responsible for the app or its support; their own terms cover your use of the App Store or Google Play and your purchase there.